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PRIVACY POLICY

updated last on July 28th 2021

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At Female Narratives we are committed to protecting your privacy and security. We full appreciate and respect the importance of data privacy. 

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The following is a statement of the privacy and cookie policy of this website:

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1. Introduction 

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Female Narratives Ltd. understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy or everyone who visits this website www.femalenarratives.com and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

      

Read this Privacy Policy carefully and ensure that you understand it

Our full details are:

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Full name of legal entity: Female Narratives Ltd. 

Registered company number: 11030965

Email address: info@femalenarrative.com

Postal address: Studio 512/513 The Custard Factory, Gibb Street, Birmingham, England, B9 4DP

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If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

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It is very important that information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at info@femalenarratives.com

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2. What data do we collect about you 

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  • We may process certain types of personal data about you as follows:

  • Identity Data may include your first name, maiden name, last name, username, title.

  • Contact Data may include your billing address, delivery address, email address and telephone numbers.

  • Financial Data may include your bank account and payment card details.

  • Transaction Data may include details about payments between us and other details of purchases made by you.

  • Technical Data may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site.

  • Usage Data may include information about how you use our website, products and services.

  • Marketing and Communications Data may include your preferences in receiving marketing communications from us and our third parties and your communication preferences.

 

 

3. How we collect your personal data

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We collect data about you through a variety of different methods including: 

  • Direct interactions: You may provide data by filling in forms on our site (or otherwise) or by communicating with us by post, phone, email or otherwise, including when you:

  • Order our products or services;

  • Subscribe to our service or publications;

  • Request resources or marketing to be sent to you;

  • Enter a competition, prize draw or promotion;

  • Give us feedback.

  • Automated technologies or interactions: As you use our site, we may automatically collect Technical Data about your equipment, browsing actions and usage patterns. We collect this data by using cookies, server logs and similar technologies. We may also receive Technical Data about you if you visit other websites that use our cookies.

  • Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources as set out below:

  • Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as PayPal.

  • Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU.

 

 

4. How we use your personal data

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Set out below is a description of the ways we intend to use your personal data and the legal ground on which we process such data. We have also explained what our legitimate interests are where relevant.

All personal data is processed and stored securely, for no longer than is necessary in light of the reason for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times.

Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails). Specifically, we may use your data for the following purposes:

  • Providing and managing your account.

  • Providing and managing your access to Our site

  • Personalising and tailoring your experience on Our site.

  • Supplying Our products and services to you 

  • Personalising and tailoring Our products and services for you.

  • Replying to emails from you.

  • Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by sending us a email).

With your permission and where permitted by law, We may also use your data for marketing purposes which may include contacting you by email with information, news and offers on Our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.

5. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

6. Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

In some circumstances, you can ask us to delete your data: see below for further information.

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7. Your legal rights

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Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request transfer of your personal data.

  • Right to withdraw consent.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights).

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally, it may take us longer than a month if your request is particularly complex or you have made a number of request. In this case, we will notify you and keep you updated.

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8. Third-party links

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This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

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